All sales are final due to the intimate nature of our products. Orders will be filled within 14 business days of the date of purchase.
Merchandise Warranty Policy
Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.
30-Day Warranty & Warranty Procedure
Motorized products are guaranteed for 30 days for a replacement. No
refunds will be given. If you receive a broken product or if your product breaks within 30 days of receipt, please send an email to contact@athenasbycatherine.com for further instructions.
Back Order Policy
Unfortunately back orders are beyond our control and we will do our best to identify on our website which items are currently on back order.
These items are still available to order but please be advised arrival dates can fluctuate. We will update you each time we a new “in stock” date is posted.